Pristine Clean Los Angeles — Effective Date: 07/18/2026
This Privacy Policy describes how JS Partner Ventures, doing business as Pristine Clean Los Angeles ("Pristine Clean," "we," "us," or "our"), collects, uses, and protects your information when you use our website, pristinecleanlosangeles.com, book our services, or communicate with us by phone, email, text message, or chat.
We collect information you provide directly to us, including your name, phone number, email address, home address, and details about your home relevant to the cleaning services you request (such as size, layout, access instructions, and pets). We also keep records of your bookings, service history, payments, and communications with us.
When you visit our website, we may automatically collect standard technical information such as your IP address, browser type, device type, and pages visited, including through cookies and similar technologies used for website functionality and analytics.
We use your information to provide and schedule cleaning services, send booking confirmations and appointment reminders, process payments, respond to your questions, follow up after service, improve our services and website, and — where you have opted in — send occasional promotional or seasonal offers. Some of our website chat and text conversations may be handled in part by automated (AI) assistants to respond quickly; our team can step in at any time.
If you opt in to text messages from Pristine Clean, we use your mobile number to send booking confirmations, appointment reminders, service follow-ups, customer care messages, and — with your consent — occasional promotional offers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message. Reply HELP for assistance, or contact us at info@pristinecleanlosangeles.com or (424) 732-2708. Message frequency varies. Message and data rates may apply.
We do not sell your personal information. We share information only with service providers who help us operate our business — such as our booking and scheduling platform, payment processors, and customer communication tools — and only as needed to provide our services. These providers are required to protect your information and may not use it for their own purposes. We may also disclose information if required by law or to protect our legal rights.
We keep your information for as long as needed to provide our services and meet legal, tax, and accounting requirements. If you opt out of text messages, we retain your number on our opt-out list so we do not text you again. You may request deletion of your information at any time by contacting us (see Section 8).
We use commercially reasonable safeguards to protect your information, including secure systems and limited access. No method of transmission or storage is completely secure, but we work to protect your data appropriately.
If you are a California resident, you have the right to know what personal information we collect and how it is used, to request a copy of it, to request that we delete it, and to request that we correct inaccurate information. We do not sell or share your personal information as those terms are defined under the California Consumer Privacy Act (CCPA), and we will never discriminate against you for exercising your privacy rights. To exercise any of these rights, contact us at info@pristinecleanlosangeles.com or (424) 732-2708.
For questions about this Privacy Policy or your information:
Pristine Clean Los Angeles (JS Partner Ventures)
3133 Carter Avenue, Marina Del Rey, CA 90292
Phone: (424) 732-2708
Email: info@pristinecleanlosangeles.com
Website: pristinecleanlosangeles.com
Our services and website are intended for adults. We do not knowingly collect personal information from anyone under 18.
We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.